The Rijksmuseum is located in a unique historical building from 1885 by architect PJH Cuypers. The museum is dedicated to Dutch art and Dutch history. The collection is exhibited in over two hundred rooms and includes works by Dutch masters such as Rembrandt van Rijn, Johannes Vermeer and Frans Hals. In addition to paintings from the Middle Ages to the 18th century and the 19th century, the museum also exhibits sculptures, applied art and modern art. The most famous work in the collection is The Night Watch by Rembrandt van Rijn.
|Monday||09:00 am – 05:00 pm|
|Tuesday||09:00 am – 05:00 pm|
|Wednesday||09:00 am – 05:00 pm|
|Thursday||09:00 am – 05:00 pm|
|Friday||09:00 am – 05:00 pm|
|Saturday||09:00 am – 05:00 pm|
|Sunday||09:00 am – 05:00 pm|
The Rijksmuseum’s ticket desk closes at 4:30 pm.
My daughter purchased two tickets for our anniversary last year and the E-ticket was printed in Dutch.
On arriving in Amsterdam we were told the tickets had expired as it was just over a year. Called the main office told the same even after explaining we can't read Dutch. Her problem was they couldn't read the expired barcode!!!! She suggested that we email the groups department as they should be able to help us.
Emailed them and after 2 days no reply, we call again and they would call us back. Again no response so we call again and we're told by the group women that she can't do anything for us rules are rules and we were over the year. When I asked to speak to a manager "that wasn't possible as all three managers don't deal with customers" !!!! When confronted with the question " is the €35 that we paid last year also invalid now" her reply was no but you can't get a refund!!!
Conclusion , on customer service this museum and their personel are a complete disgrace to tourists.
Any form of compromise or thinking outside the box unfortunately isn't in their mentality.
Shameful and definately a bad advert for Amsterdam and Holland
Extremely disappointing. We arrived 1st thing so missed most of the queues, it wasn't too busy. The signage is terrible, once everyone has entered they stand there in a clump, trying to work out which way to go. There is no signage at all, none.
The room numbering on the floor plan is nonsensical, you could reasonably expect room 2.20 to be next to 2.2, no, it goes 2.1, 2.2, 2.3, so 2.20 is between 2.19 and 2.21, so 2.11 is no where near 2.1 either, it is a real mess. No signs anywhere to help you.
And sadly the content of the exhibits is such a let down, if you are expecting a display of Rembrandts and Van Goghs don't get your hopes up, 3 minor Van Goghs and the Nightwatch (which is currently behind a huge glass enclosure being restored so you can't see it anyway). A lot of minor Dutch masters and an awful lot of random exhibits which really shouldn't be there, why is there a plane on the 3rd floor?
Go to any major gallery in any major city and you will see far more quality Dutch art than they have at the Rejksmuseum. Save yourself €20 and a lot of queuing.
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